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Backend and integration rescue

Fix Razorpay Webhooks and Payment-State Mismatches

I repair existing Razorpay integrations where payments succeed but orders remain pending, webhooks are duplicated, signatures fail, retries are unsafe, or reconciliation is missing.

Fixed-scope engagements generally start at ₹30,000.

I work on existing systems with a clearly identifiable technical problem. I do not currently take complete application builds, staff-augmentation roles or ongoing production support.

Symptoms

Signals that the issue is contained

  • Payment successful but order not updated
  • Duplicate Razorpay webhook events create duplicate fulfilment
  • Webhook signature verification fails
  • Refund, capture or settlement state is not reflected correctly
  • Retry logic creates inconsistent database state
  • Manual reconciliation is required too often
  • Orders remain stuck in pending after successful payment

What you receive

A fixed deliverable set

  • Webhook and payment-state diagnosis
  • Signature verification correction
  • Idempotency and duplicate-handling fixes
  • Reconciliation notes or workflow improvements
  • Automated tests for failure cases
  • Deployment and rollback instructions

What is excluded

Clear boundary lines

  • Building a new checkout from scratch unless required for the defined fix
  • Taking ownership of all payment operations
  • PCI/security review beyond the specific integration issue
  • Ongoing payment support without a scoped agreement

FAQ

Questions buyers usually ask

Why is Razorpay payment successful but my order is not updated?

Usually the webhook or callback flow is not idempotent, not persisted safely, or reconciliation is missing.

How should Razorpay webhooks be verified?

Server-side signature verification and strict event handling on the backend.

Why am I receiving duplicate Razorpay webhooks?

Retries happen; the integration should treat webhook delivery as at-least-once and dedupe safely.

How do you prevent duplicate order fulfilment?

By making state transitions idempotent and locking or deduping the exact payment event.

Can you work with my existing development team?

Yes, if they can provide source access and align on a fixed scope.

Related links

Other rescue pages

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View Spring Boot Backend Rescue

WhatsApp Cloud API Integration Rescue

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View WhatsApp Cloud API Integration Rescue

More context

Check fit before you submit

If you are deciding whether this is the right kind of engagement, review the case studies and about page, then submit the current behaviour and expected behaviour.